Operations & Systems

Mateus
Bertol

I build the internal tools that make operations run. From no-code automations to custom dashboards with real API integrations — everything I ship is in production and gets used every day.

220
apartments managed across the full operations stack
250+
staff hours saved per month at peak season
90%+
damage capture rate after cleaning system launch
6+
custom tools shipped and running in production
01

About

I started on the operations floor — checking in guests, doing property inspections, onboarding new apartments. That gave me a ground-level understanding of every workflow in the business.

Over time I became the person who builds the infrastructure everyone else relies on. I identify broken processes and replace them with systems that actually work — connected tables, automated flows, purpose-built dashboards.

I work with no-code platforms, REST APIs, Cloudflare Workers, and AI-assisted development. I don't just automate tasks — I redesign how work gets done, then measure what changed.

Currently expanding into LLM API integration and AI-powered automation, building on a foundation of real production systems.

AI & Automation
AI-assisted dev LLM APIs Prompt engineering No-code automation Workflow design
Technical
Cloudflare Workers REST APIs Python JavaScript HTML / CSS Webhooks
Platforms
Jestor Stays API Google Drive API nfe.io Airbnb / Booking
02

Projects

No-code Automation Operations

Cleaning Operations System

Replaced WhatsApp coordination with a structured pipeline: reservations auto-trigger tasks, 44 cleaners submit photo forms per room, ops reviews damage reports in a kanban board. Connected 5+ tables and multiple automation flows.

Damage capture rate: near-zero to 90%+ daily

Pricing Tool Interface
Google Drive API Cloudflare Workers OAuth

Google Drive Gallery Widget

Embeddable internal tool for browsing all 220 apartment folders — mosaic and grid views, room-by-room photo filtering, folder create/rename/delete, and file upload. Powered by Google Drive API and Cloudflare Workers with Google OAuth.

Covers 220 apartments with room-level photo organization
03

Contact

Let's build
something useful.

I'm actively looking for my next role in tech — operations, automation, internal tooling, or AI. If you have a problem that needs a system, I'd love to talk.